Cookie Policy
Docemo
Last updated: 24/07/2026
This cookie policy applies to the platform https://docemo.tech and to visitors and users within the European Economic Area and Switzerland.
1. What are cookies
A cookie is a small file that is stored on your device by your browser when you visit our website. Cookies allow, among other things, to remember your preferences, keep you logged in, and measure the use of the platform. In this policy, we use the term "cookies" also for similar techniques such as scripts and pixels.
2. What types of cookies do we use
Strictly necessary and functional cookies. These are necessary for the platform to function and to enable basic features such as logging into your account, remembering your language preference, and storing your cookie preferences. Without these cookies, the platform does not work correctly. No consent is required for these cookies.
Statistical cookies. We use these to understand how visitors use our platform so that we can improve it. We only place these cookies after you have given your consent.
Marketing and tracking cookies. Docemo currently does not use marketing or tracking cookies. Our partners also do not place cookies on our platform.
3. Consent
On your first visit, we display a cookie banner. Non-strictly necessary cookies, including statistical cookies, are only placed after you have given your consent. Your consent is free, specific, informed, and active, and you can withdraw it or adjust your preferences at any time as easily via the cookie settings on our platform. You can also manage or delete cookies via your browser (see point 5).
4. Overview of placed cookies
Strictly necessary and functional
● docemo_session — keep you logged in during your session (authentication) — session — first party (Docemo)
● docemo_lang — remember your language preference — 12 months — first party (Docemo)
● docemo_cookie_consent — store your cookie preferences — 12 months — first party (Docemo)
● [fill in name] — process and secure payment when checking out a paid e-learning — [fill in term] — third party ([fill in payment provider name])
Statistics
● _ga — distinguish visitors and measure page visits (Google Analytics) — 2 years — third party (Google)
● ga* — track session status for Google Analytics (measurement stream) — 13 months — third party (Google)
5. Managing and deleting cookies
You can manage or delete cookies at any time via your browser settings. You can also set it so that certain cookies are not placed, or that you receive a notification each time a cookie is placed. More information can be found in your browser's help function. Please note that the platform may not function optimally when you disable certain cookies.
6. Google Analytics
We use Google Analytics to measure and improve the use of our platform. Google Analytics and the associated analytical cookies are only loaded and placed after you have given your consent via the cookie banner. No analytical cookies are placed without prior consent.
7. Third-party cookies
When checking out a paid e-learning, our payment provider may place cookies that are necessary for processing and securing your payment. We do not always have control over the cookies placed by this third party; please also refer to their own privacy and cookie policy.
8. Your rights regarding personal data
Cookies may process personal data. The way we handle your personal data, and the rights you have in this regard (access, rectification, erasure, restriction, objection, portability, and withdrawal of your consent), can be read in our privacy policy.
9. Supervisory authority
If you have a complaint about how we handle cookies or personal data, we would like to hear from you. You also have the right to file a complaint with the supervisory authority:
Data Protection Authority (GBA), Drukpersstraat 35, 1000 Brussels — +32 2 274 48 00 — contact@apd-gba.be
10. Contact details
[Fill in full company name and legal form], acting under the brand Docemo, with registered office at Marsveldplein 5/14, 1050 Brussels, registered in the Crossroads Bank for Enterprises under number 0643.617.170 (VAT BE 0643.617.170).
Email: support@docemo.tech
Website: https://docemo.tech