Efficient delegation in 8 steps

As a general practitioner or healthcare provider, you often bear the ultimate responsibility for care, work in a small practice or department, or have had poor experiences in the past with delegating tasks. Nevertheless, there are almost always opportunities to delegate: consider the preparation of patient files, scheduling and following up on appointments, administrative follow-up, patient communication, or preparing materials and examination rooms.

In this e-learning, you will discover the difference between results-oriented and task-oriented delegation, and why results-oriented delegation yields more benefits in the long run. Through a self-assessment, you will map out your own delegation style. You will then go through the 8 steps of results-oriented delegation: from identifying the need and selecting the right person to conducting the delegation conversation, having a plan drafted and discussed, and implementing and following up on it.

After this training, you will have concrete tools to confidently transfer tasks to colleagues, allowing them to grow while you create space for the matters that need your attention the most.